Technical Services Support Assistant Specialist (Arabic & French)
We are looking for a Technical Support Specialist (Arabic & French) to join our team. If you have strong communication skills and a passion for customer support, apply now and grow with us!
About Us
Founded in 1998, we are the market leader in Türkiye and one of the pioneering companies in the elevator technologies industry. At Arkel Elektrik Elektronik San. ve Tic. A.Ş., we develop and manufacture control boards, control panels, drives, emergency rescue systems, and various electronic solutions for the sector. With our strong R&D infrastructure, we deliver innovative and reliable products.
In addition to Türkiye, we maintain an active global presence through our operations in Spain, Germany, and India. As of 2025, we have joined Innovalift and continue our international growth under the umbrella of Investment AB Latour.
We are seeking a Technical Services Support Specialist with Arabic and French language skills to join our team.
Qualifications
Bachelor’s degree, preferably in Electrical, Electronics, or Mechanical Engineering
Good command of French, Arabic, English, and Turkish (both written and spoken)
Proficiency in Turkish is considered an advantage
Advanced user of MS Office and ERP applications
Strong planning and organizational skills; analytical, customer-oriented, and a team player
Excellent communication and presentation skills
No travel restrictions
Valid driving license
Residing on the Asian side of Istanbul
Job Description
Responding to emails, messages, and/or online calls via WhatsApp, and providing effective solutions to customer requests, issues, and complaints.
Providing technical support to Arkel customers when needed, assisting them in resolving job-related technical problems.
Participating in international exhibitions when required, in order to support Arkel and provide technical information to potential customers.
- Locations
- Istanbul
- Employment type
- Full-time
- Employment level
- Professionals
About Innovalift AB
Innovalift is a group of leading companies designing, manufacturing, and installing vertical and inclined platform lifts, stair lifts, and elevator components. We serve lift companies on new lift installations and modernization projects around the world. Our companies center around high innovation pace, superior product quality, nice design, and sustainability.
Our history began in 2016 when Latour Industries acquired Aritco Group, at that time consisting of Aritco Lift and Gartec. In the following years, Vimec, TKS Heis, and Motala Hissar were added, together creating an international group of leading platform lift companies. In 2021, Latour Industries entered into the elevator components and modernization market through the acquisition of Vega. Subsequently, Esse-Ti and BS Tableau were added to the family of components and modernization companies.
In 2024, Innovalift was born as a new business area of Investment AB Latour, by gathering all the companies in one group. Altogether, our companies employ c. 1218 colleagues and have a combined turnover of c. SEK 3.3bn (2024).
Innovalift is a wholly owned business area of Investment AB Latour.